How do I make a return/exchange?

Unfortunately we do not offer exchanges, you have to return your order, get a refund an reorder you replacement.

To initiate a return, please complete the following steps:

  • Send us an Email to within 14 days of receiving the package, letting us know what you would like to return.
  • Book your shipping label independently and address it to:            Shira Manor (sm costumes), Rupprechtstrs. 2, 10317 Berlin Germany
  • Once I receive the package I will issue a refund to the original payment method in up to 2-4 business days
  • After the return is processed it may take 5 to 7 business days for the refund to show on your payment card statement

Additional Information:

  • Any cost for return shipping is on you.                                                                
  • We are not responsible for any lost or damaged returns.
  • If you have any further questions please don't hesitate to contact us on our web chat or on